Blog

Articles, tutorials, and announcements from the UnifyPort team.

• Case Study Jun 4, 2026

  Live in Three Days: Receiving WhatsApp Inbound Messages Without the Verification Queue

  A Southeast Asian electronics retailer needed WhatsApp inbound automation for customer support. Business Verification stalled them for weeks. Here's how they went live in three days by connecting directly instead.

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• Tutorial Jun 1, 2026

  How to Receive WhatsApp Inbound Messages Without the Official API

  Meta's 2026 changes — per-message billing, business verification gates, and a ban on general-purpose AI bots — raised the bar on the official WhatsApp API. If all you need is to reliably receive inbound messages, here's the path that still works.

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• Tutorial May 25, 2026

  TikTok Shop's 12-Hour Rule: Why Your Customer Service Needs an Event-Driven Architecture

  TikTok Shop now scores store health on DM response time. Manual handling breaks during live sales. Here's how an event-driven system handles the burst — and what it looks like when you extend it across channels.

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• Tutorial May 22, 2026

  Telegram's Bot-to-Bot API: What It Means for AI Agent Architectures

  Telegram quietly became the first billion-user platform to enable native bot-to-bot messaging. Here's what changed, why it matters for multi-agent systems, and what to consider before building on it.

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• Announcement May 21, 2026

  Welcome to the UnifyPort Blog

  Introducing the UnifyPort blog — where we share product updates, integration tutorials, and real-world messaging architecture stories.

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