Blog
- Comparison
Edit, Revoke, or Hide a Message? UnifyPort Correction Guide
Choose between editing sent text, recalling your own message, and hiding a local inbox copy. Check provider support, target IDs, and uncertain outcomes.
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UnifyPort Group Mentions: Fix Literal Tags in WhatsApp and LINE
Make group mentions work by matching top-level mentions IDs to text markers. Diagnose literal tags, legacy fields, and WhatsApp versus LINE support.
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Send Media With UnifyPort: URL and Delivery Troubleshooting
Build a valid media send request, check channel support and file URL access, and distinguish accepted requests from delivery without unsafe retries.
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WhatsApp Pin Chat vs Pin Message: Choose the Right API
Compare chat-list pinning with pinning a message inside a WhatsApp conversation. Use the correct UnifyPort targets, duration fields, undo actions, and event scope.
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Webhook Maintenance: Pause Workers, Deactivate, or Delete?
Compare pausing application workers with deactivating or deleting a UnifyPort webhook endpoint, and plan recovery without assuming missed events will replay.
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LINE Login and Messaging API User IDs Differ? Check the Provider
Diagnose mismatched LINE user IDs across Login and Messaging API channels, check provider ownership, and keep CRM identity separate from message routing.
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LINE Reply Token Expired? Handle Slow Replies Without Duplicate Sends
Diagnose expired or reused LINE reply tokens, handle webhook redelivery, and decide when a delayed response should become a separate push message.
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WhatsApp Conversation List Missing Chats? Check the Label Filter
UnifyPort's WhatsApp conversation list defaults to starred chats when label_id is omitted. Diagnose filters, pagination, and missing chats without assuming a complete archive.
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Sync WhatsApp Contact Names With contact.updated Webhooks
Merge WhatsApp address-book name changes without clearing omitted fields, overwriting local nicknames, or confusing contact IDs with conversation IDs.
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Trace UnifyPort API Errors With request_id and X-Request-Id
Record client and server request IDs, handle 204 responses and timeouts, and keep API troubleshooting separate from webhook deduplication and send retries.
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