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Receiving Events

account.started

The account runtime connected and is ready to send and receive.

Event payload

{
  "id": "evt_acc_2b3c4d5e6f",
  "type": "account.started",
  "provider": "whatsapp",
  "account_id": "acc_8c21d0",
  "occurred_at": "2026-06-08T13:21:00Z",
  "data": {
    "runtime_status": "ready",
    "event": {
      "kind": "account_started",
      "runtime_status": "ready"
    }
  }
}

Notes

  • The runtime is connected and can send/receive. Treat data.runtime_status=ready as the event payload value; REST account reads normalize live runtime values into runtime_status on the account object.