Blog
- Tutorial
How to Sync WhatsApp Read and Unread State in a Shared Inbox
Build a reliable WhatsApp shared-inbox workflow with UnifyPort’s read and unread conversation actions, message-level receipts, and conversation.updated reconciliation.
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How to Process Message Reactions in a Unified Webhook
Handle UnifyPort message.reaction events safely: identify the original message, distinguish an added emoji from a removal, verify HMAC-SHA256, and update reaction state idempotently.
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UnifyPort Webhook Event Filters: subscribed_events or Wildcard?
Choose between explicit subscribed_events and the ["*"] wildcard when creating a UnifyPort webhook endpoint, with production-ready event sets for inboxes, account health, and full event collectors.
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LINE Buttons Template: What to Use When Four Actions Aren’t Enough
A LINE Messaging API buttons template supports up to four action objects. Compare quick replies, carousel templates, Flex Messages, and a shorter conversational flow when your design needs more choices.
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Rotate a UnifyPort API Key Without Downtime
Avoid an authentication outage when replacing a UnifyPort API key: create a second key, deploy and test it, then deactivate the old key. Learn when the immediate rotate endpoint is the wrong tool.
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WhatsApp Contact API: Add a Contact vs Send a vCard
Learn the difference between adding someone to a connected WhatsApp account’s address book and sending a vCard contact message, with the correct UnifyPort requests, fields, and errors.
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Connect a Telegram User Account to a Webhook: Code and QR Setup
A practical setup guide for connecting an existing Telegram user account with code or QR authorization, then receiving signed message.received events through UnifyPort.
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Messaging Account Runtime Recovery: Refresh, Reconnect, Start, or Reauthenticate?
Use runtime_status and authentication state to choose the correct UnifyPort recovery action without restarting a healthy messaging account or treating a connection fault as an auth failure.
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TikTok Shop Customer Service API Webhook: Production Checklist
Set up the TikTok Shop Customer Service API New Message webhook with signature checks, fast acknowledgements, idempotent processing, history reconciliation, and a production acceptance test.
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How to Fix Telegram API_ID_PUBLISHED_FLOOD: A Recovery Checklist
Fix Telegram API_ID_PUBLISHED_FLOOD by replacing a published sample API ID with your own app credentials, separating related auth errors, and retesting without exposing secrets.
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